There is no boring day in the cryptocurrency sector and we love it! We are growing our Product team and looking for an experienced and self-driven Service Designer to ensure that our services and products are evolving to exceed customer expectations. Service Designer will play a focal role in visioning a future state of Coinmotion services and products. Additionally, Service Designer will take ownership of Coinmotion design processes and work together with our cross-functional product development teams to ensure that the service vision is understood and implemented as designed. If you have a great understanding of service and product visioning, excellent designer skills, proactive mentality and are interested in joining one of the Nordics' leading cryptocurrency companies, you've come to the right place.
Founded in 2012, Coinmotion Ltd. is the leading cryptocurrency service provider in the Nordics and one of the fastest growing financial technology companies in Finland. We provide a wide variety of cryptocurrency investment services like trading, lending, custody, private banking and payment services across Europe. Coinmotion is regulated as a payment institution and virtual currency service provider by the Finnish Financial Supervisory Authority (FIN-FSA).
Our private banking and institutional clients are both crypto-native individuals and traditional investors such as high-net-worth individuals, family offices, investment companies, alternative investment funds, and other financial institutions looking to get exposure to the new asset class. You will be part of the Product team and work in close cooperation with Retail Sales, Private Banking and Institutions teams as well as Business development and Product development.
Your responsibilities and duties will include:
- Visualizing our service and product visions
- Iterative prototyping with users and stakeholders, securing steady progress
- Implementing best design practices
- Taking ownership of design tools and processes
- Supporting Product Owners to deliver the vision incrementally
- Guiding UX development towards implementing the vision as necessary
Our offer to you:
- Interesting challenges in the most exciting industry of our day - You will be the person to lead service vision of the leading Nordic crypto service provider
- Opportunities for self-development such as paid courses
- Supportive team that wants to make positive contribution to the world
- Remote working opportunities
- Competitive compensation and a bonus program
Our expectations towards you:
- 3-4+ years of experience as a Service Designer or as a Product Designer
- Excellent theoretical and practical understanding of design principles and best practices
- Ability to map value adding customer journeys
- Self-driven approach to take a lead or an initiative from an idea to a visualized customer centric solution
- Excellent written and verbal communication skills in English
- Intellectual curiosity and a passion for markets and/or crypto and digital assets
It is considered an advantage if you also possess one or more of the following:
- Experience in fintech, payments industry and/or scale-up companies
- Experience with cryptocurrencies and digital assets
Our offices are located in Helsinki, Tampere and Jyväskylä, Finland. We are open to and support remote work, but we do expect our employees to be able to join us at some of our offices and occasionally other locations in Finland for team meetings and workshops.
This is a full time position. The contract is permanent with a 6 month trial period. Please indicate your salary request in the application. Work will begin as soon as a matching candidate is found.